Internet Privacy Policy

Security State Bank recognizes and respects our responsibility to protect our customers’ private information. The success of a financial institution, like ours, depends heavily on the level of trust and confidence it enjoys with its depositors, borrowers and shareholders. In continuing our commitment to provide quality service to our customers, Security State Bank has adopted the following privacy statement for officers, directors and employees. This privacy statement applies to individuals (consumers) and Security State Bank reserves the right to amend it at any time.

Our Internet Web Site. Visitors to the Security State Bank's Web site remain anonymous. We do not collect personal identifying information about site users, unless you choose to provide such information to us. Standard software is used to collect and store ONLY the following non-identifying information about our visitors: the name of the domain from which you access the Internet (for example, aol.com, if you are connecting from an America Online account, or iastate.edu if you are connecting from Iowa State University’s domain); the date and time you access our site; and the Internet address of the Web site from which you linked directly to our site. If you submit an online application, it will be transmitted over a secure connection using encryption, and will alert you to this fact. This is the case where confidential information, such as your account number or social security number is requested. Visitors may elect to provide us with personal information via e-mail or our feedback form. This information is used internally, as appropriate, to handle the sender’s request and manage the Security State Bank website. It is not disseminated or sold to other organizations. Visitors should, however, keep in mind that e-mail is not necessarily secure against interception. If you do not agree with the use of this information, or are not comfortable with the level of privacy, please use the clear button in on-line forms, or cancel an e-mail before it is sent. Visitors should call us directly at (712) 446-3324 if requests or statements include sensitive or private information, such as your account numbers, credit card numbers or social security number. Security State Bank will NEVER ask you for your Personal Identification Number (PIN) for your Security State Bank ATM card or CheckCard Debit card. If you are asked for this information, please call (712) 446-3324 and report it to our Deposit Services Department immediately.

Our Collection, Use and Retention of Customer Information. We collect, use and retain information about our customers only where we reasonably believe it would be useful in administering our business, and providing products, services and other opportunities to our customers. We collect and retain information available from public records, market research and credit reports, as well as information you provide to us, only for specific business purposes. We use information to protect and administer our customers’ records, accounts and funds, to comply with certain laws and regulations, to help design or improve our products and services, and to understand your financial needs and provide you quality products and outstanding service. If you send us e-mail, we may retain the content of the e-mail and your e-mail address in order to respond to questions or concerns you may have expressed.

Our Maintenance of Accurate Information. We have implemented procedures to help assure that our customers’ financial information is accurate, current and complete in accordance with commercially reasonable standards. While some procedures are required by federal or state law, we also have procedures for responding to requests to correct inaccurate information in a timely manner, and to update information and remove old information. Customers should notify us immediately at (712) 446-3324 if they receive information regarding their relationship with us that they believe to be inaccurate.

Limited Employee Access to Information. We have procedures and security levels that limit employee access to personally identifiable information to those with a business reason to know such information. The importance of confidentiality and customer privacy is addressed through compliance training and other sources on an on-going basis. Appropriate disciplinary measures are taken to enforce employee privacy responsibilities.

Joint Marketing. We may disclose the following information to companies that perform marketing services on our behalf or to other financial institutions with whom we have joint marketing agreements:

Information we receive from you on applications or other forms, such as your name, address, social security number, assets and income.
Information about your transactions with us, our affiliates, or others, such as your account balance, payment history, parties to transactions, and credit card usage. AND
Information we receive from a consumer reporting agency, such as your creditworthiness and credit history.

Protecting Children. Security State Bank does not knowingly solicit data from children, and we do not knowingly conduct on-line marketing to children. We recognize that protecting children’s identities and privacy on-line is important and that the responsibility to do so rests with both the on-line industry and with parents.

If you believe Security State Bank has misused information obtained through our relationships with you or through our Web site, or if you have questions or concerns regarding this privacy policy, please contact us at 109 West 2nd Street, Sutherland, IA 51058, to resolve any disputes.

For additional information concerning Security State Bank’s customer privacy policies, please see the following notice:

Our Privacy Disclosure Policy
We have never shared nonpublic personal information except as required by law and we will continue to protect your privacy.

Categories of Information That We May Collect
We collect nonpublic personal information about you from the following sources:

• Information we receive from you on applications or other forms, such as: your name, address, social security number, assets, and income.
  
• Information about your transactions with us, our affiliates, or others, such as: your account balance, payment history, parties to transactions, and credit card usage.
  
• Information we receive from a consumer reporting agency, such as: your creditworthiness and credit history.

Categories of Information That We Disclose
We do not disclose any nonpublic personal information about our customers or former customers to anyone, except as required by law.

Disclosure As Permitted By Law
We may disclose all of the information we collect, as described above to service providers and companies that perform marketing services on our behalf (for example-check printing companies).

Confidentiality and Security
We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic, and procedural safeguards that comply with federal standards to guard your non-public personal information.